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4 Reasons Your Medical Spa Needs a Customer Loyalty Program


Regardless of the size and direction of the clinic, loyalty programs are your tool in the competition, investment in long-term business development.

WaveToGet loyalty and rewards program is a system of rewarding regular customers for their commitment to the brand. Loyalty programs are mostly used for patients who have applied to the clinic at least 1 time. But they are also suitable for attracting new patients.

Today, loyalty programs are so common that most consumers expect them. Repeatedly visiting the same clinic, the patient counts on discounts and special offers. The most popular way to attract regular customers in many Medical spa clinics is a special card that indicates inclusion in the loyalty program. This card provides bonuses that can be spent on new procedures or offer the opportunity to use special prices for treatment or a free doctor's examination.

Patients love Loyalty and Rewards Programs
WaveToGet app is an electronic discount card. It is located directly on the client's mobile phone. Unlike a plastic card, which you can accidentally leave at home, the phone is always with you. This helps to save money every time you visit the clinic. To get a discount, you just need to show the QR code from the WaveToGet app to the administrator. 

Encouraging repeated requests.
Paying loyal customers to attract friends is more profitable than investing money in advertising to a wide audience. Advertising may not pay off, so it’s always better to reward loyal patients for their loyalty.

Link to the clinic.
The main benefit of the WaveToGet app for a Medical Spa is that all other things being equal, it becomes profitable for the client to be treated in it. The application accumulates a discount, so prices in other clinics will be higher. If the patient is satisfied with the quality of services, it makes no sense for him or her to look for an alternative. Due to the WaveToGet app, a person becomes attached to your clinic.

Ease of delivery. 
The electronic discount card does not require the issue. It appears in the patient’s hands itself, immediately after installing the application. To get such a discount card, the client does not need to fill out a questionnaire, and the staff does not need to process it. You save money twice, on the work of administrators and the release of plastic.

What else WaveToGet loyalty and rewards program does?
Customer retention
Encouraging repeat sales
Increasing the average receipt
Expanding the range of services sold
Company Reminder
Maintaining contact

It is very important to convey to patients the idea that it is profitable and convenient to have a loyalty card. This can be done through an e-mail newsletter or messengers, using messages on social networks, by personally calling patients, through advertising in the media. Be sure to tell us about the current system of discounts when visiting patients in person.

Do not forget to inform your employees and train them on the importance of registering customers in the loyalty program. First of all, it should be the administrative staff at the reception, who can determine the success of the program, since they must advertise and sign people while they are waiting for their turn to see a doctor. 

Implementation of  WaveToGet loyalty and rewards program allows you to make your business more efficient, profitable, easy to manage, and economical. We will find opportunities and determine the growth potential. Contact us today to move your Medical Spa business to the next level!

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