Loyalty points for popular and relevant redeemable services as well as Customer Rewards programs are a great way to keep selling to the same customers in the long-term. Use all of your resources to retain the loyalty of your customer by giving them more than they pay for, every time. Giving points and rewards is an incentive for the client to keep coming back to you. Understand the value of using these and other incentives to attract and impress your clients and let our user-friendly software do the rest for you.
Here are some additional personable methods for retaining repeat clients.
- Remember your clients. Remember things they say, their families, their preferences.
- Reach out to customers regarding non-sales issues. Send birthday and anniversary cards.
- Make it a point to say hello and stop and chat with customers in public. Remove yourself from the salesperson circle and move in to the acquaintance, neighbor, friend zone.
- Not only do all of these tips mean you are more likable, memorable and trustworthy, but clients will begin to feel that loyalty and less likely to take their business elsewhere.
Getting customers to come back is much easier than hunting down new business from scratch. Returning customers are also referring customers and that is a win win. These simple habits along with your WaveToGet customer reward cards will have your clients dying to see you.